Carrier Offload Setup Guide

Setting up your Carrier Offload device is quick and easy. You don't need technical skills — in just a few minutes, you'll be ready to provide improved indoor mobile coverage for AT&T, T-Mobile, and Google Fi users.

1

Unbox Your Device

  • Remove your Carrier Offload device from the box
  • Inside, you'll find the device, power adapter, and setup instructions
2

Choose the Best Location

  • Place the device in an area with high customer traffic
  • Avoid cabinets or behind thick walls
  • Ensure proximity to power and internet
3

Connect to Power

  • Plug in using the included adapter
  • LED light indicates power status
4

Connect to Internet

  • Use provided Ethernet cable
  • Automatic connection and signal broadcast
5

Wait for Activation

  • Connects within minutes
  • LED indicates active status
6

Verify Connection

  • Test phone connectivity
  • Automatic Passpoint + SIM authentication
7

Track Performance

  • Monitor via real-time dashboard
  • View users, coverage, and earnings

Troubleshooting Tips

  • If the device doesn't power on, check your outlet and adapter
  • If the connection doesn't activate, ensure your internet connection is working
  • Contact support if the LED indicator stays red